Community Survey

2019 Community Survey Results:

The results are in, and the Town has received a lot of great feedback. The Town will be going through the results over the next several months to review the suggestions, ratings, comments, and opportunities for improvement with staff and during the 2020 budget process. The Town Council received a presentation of the results at their meeting on September 3, 2019.

Thank you to the 676 community members that took the time to complete the survey. Your feedback helps the Town evaluate priorities, trends, and satisfaction levels with Town services. 

Downloads:

• Full Report of Results
• Open Ended Comments

Executive Summary:

The  Town  of  Snowmass  Village  continues  to  significantly  outperform  the  U.S.,  regional,  and  similarly sized community averages when it comes to the major categories of service, public works, police services, and parks and recreation. The Town saw a significant increase in the number of respondents who indicated they are satisfied with the overall value they receive for their taxes and fees (+5.3% since 2017). Town Administrators saw a significant increase in satisfaction with four of the five areas that were assessed. Snow removal, overall street maintenance, and solid waste and recycling services, condition of park facilities and fields, and the connectivity and effectiveness of the trail network all performed significantly above the U.S., regional, and similarly sized community averages. Community leaders should continue to be proud of the exceptional level of service they are  providing  in  the  Town  of  Snowmass  Village.  Despite  the  relatively  minor  increases  in  satisfaction when comparing the 2019 and 2017 survey results, the Town of Snowmass Village continues to deliver exceptional services to residents, employees, and tourists.  

Past Results:

The Town is pleased to report the positive feedback and high ratings we have received from previous community surveys. The summary survey reports below provide a snapshot of survey response trends, and the full reports allow readers to dig deeper into data and comments related to specific questions.

You can view the results from past community surveys by clicking on the links below:

2017:

• 2017 Summary Presentation (PDF)
• 2017 Full Report of Results (PDF)
• 2017 Cross Tabular Data Report (PDF)

2015:

• 2015 Community Survey Summary Report of Results (PDF)
• 2015 Community Survey Full Report of Results (PDF)
• 2013 Community Survey Full Report of Results (PDF)
• 2013 Community Survey Matrix of Responses (PDF)